Terms and Conditions

TERMS AND CONDITIONS

1. WELCOME TO AURICKA

Welcome to Auricka (“Auricka”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.auricka.com (“Website”) and the purchase of products and services offered through it.

By accessing, browsing, or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Return, Shipping & Cancellation Policy.

If you do not agree to these Terms, please do not use our Website.

2. ACCEPTANCE & MODIFICATION OF TERMS

By using the Auricka Website, you agree to comply with these Terms. Auricka reserves the right to modify, update, or replace these Terms at any time without prior notice.

Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

3. ELIGIBILITY

To use this Website and place orders:

You must be at least 18 years of age, or
Have the consent and supervision of a parent or legal guardian

By using this Website, you represent and warrant that you meet these eligibility requirements.

4. USER RESPONSIBILITIES & CONDUCT

You agree that you will:

Use the Website only for lawful purposes
Comply with all applicable local, national, and international laws and regulations
Not interfere with the security, functionality, or operation of the Website
Not upload or transmit viruses, malware, or harmful code
Not engage in fraudulent, abusive, or illegal activity
Not submit content that is offensive, defamatory, obscene, or infringes third-party rights

Auricka reserves the right to restrict, suspend, or terminate access for violations of these Terms.

5. ACCOUNT REGISTRATION

Certain features of the Website may require you to create an account.

You agree to:

Provide accurate, current, and complete information
Maintain the confidentiality of your login credentials
Accept responsibility for all activities conducted through your account

You must notify us immediately if you suspect unauthorized access or misuse of your account.

6. INTELLECTUAL PROPERTY RIGHTS

All content on the Website, including but not limited to text, images, graphics, logos, product descriptions, designs, and software, is the exclusive property of Auricka or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit any content without prior written consent from Auricka.

7. PRODUCT INFORMATION & DISCLAIMER

Auricka makes reasonable efforts to ensure that product descriptions, images, pricing, and availability are accurate. However:

Product images are for illustrative purposes only
Minor variations may occur due to lighting, handmade craftsmanship, or natural gemstone characteristics
Unintentional errors or inaccuracies may occur

Auricka reserves the right to correct errors and update information at any time without prior notice.

8. PRICING & AVAILABILITY

Prices and availability are subject to change without notice
Product availability is not guaranteed
In the event of a pricing error, Auricka reserves the right to cancel the order and issue a refund or offer the option to proceed at the corrected price

All prices are displayed in the applicable currency as selected at checkout.

9. ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase. Orders are deemed accepted only when Auricka confirms dispatch of the product.

Auricka reserves the right to refuse or cancel any order due to product unavailability, inaccuracies, payment issues, suspected fraud, or other reasonable grounds.

10. PAYMENT

Payment must be completed at the time of purchase.
Accepted payment methods are displayed at checkout.

By submitting payment information, you authorize Auricka to charge the selected payment method for the total order amount, including applicable taxes and shipping charges.

11. SHIPPING & DELIVERY

Auricka endeavours to process and ship orders within the timelines indicated at checkout.
Shipping charges, methods, and estimated delivery timelines are displayed before order confirmation.

Auricka is not responsible for delays caused by courier services, customs authorities, or circumstances beyond our reasonable control.

Please refer to our Return, Shipping & Cancellation Policy for detailed shipping information.

12. INTERNATIONAL ORDERS & CUSTOMS

For international orders:

Customers are responsible for customs duties, import taxes, VAT, and other local charges
Customs authorities may require additional documentation
Delays due to customs clearance are beyond Auricka’s control

Auricka shall not be liable for import refusals, seizures, or delays imposed by destination-country authorities.

13. RETURNS, EXCHANGES & CANCELLATIONS

All returns, exchanges, and cancellations are governed by our Return, Shipping & Cancellation Policy.

Custom-made or personalised jewellery is non-returnable and non-refundable, except where required by applicable law.

14. USER-GENERATED CONTENT

By submitting reviews, comments, photos, or other content, you grant Auricka a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and display such content.

You represent that:

You own or have the necessary rights to the content
The content does not violate any laws or third-party rights

Auricka reserves the right to remove or moderate content at its discretion.

15. THIRD-PARTY LINKS

The Website may contain links to third-party websites.
Auricka does not control or endorse such websites and is not responsible for their content, practices, or privacy policies.

Accessing third-party websites is at your own risk.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Auricka shall not be liable for indirect, incidental, special, or consequential damages
Auricka’s total liability shall not exceed the amount paid for the product or service giving rise to the claim

Nothing in these Terms limits liability where such limitation is prohibited by law.

17. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Auricka, its owners, affiliates, officers, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses arising from:

Your use of the Website
Violation of these Terms
Infringement of any third-party rights

18. TERMINATION

Auricka reserves the right to suspend or terminate your access to the Website or your account at any time, with or without notice, if you violate these Terms or applicable laws.

19. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan, India.

20. SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and Return, Shipping & Cancellation Policy, constitute the entire agreement between you and Auricka and supersede all prior agreements or understandings.

22. CONTACT INFORMATION

For any questions, concerns, or legal notices, please contact us at:

📧 Email: info@auricka.com
📍 Business Location: A – 303, Vidhyut Nagar, Ajmer Road, Jaipur, Rajasthan, India

Auricka