We take great care in delivering your jewellery in a timely manner. Here’s what you can expect:

• Processing Time: Orders are typically processed and shipped within 1-3 working days and shipping 4-6 working days
• Shipping Costs: Shipping costs will be calculated at checkout based on your location and chosen shipping method.
• Delivery Times: Delivery times vary depending on your location. We will provide you with a tracking number once your order has shipped so you can monitor its progress.

At Auricka, we want you to love your fine jewellery as much as we do. If for any reason you are not completely satisfied with your purchase, you may return it within 5 days of receiving your order. Here’s what you need to know:

• Eligibility: To be eligible for a return, items must be in their original condition, unworn, and with all original packaging and documentation.
• How to Return: Please contact our customer service team at aurickaofficial@gmail.com to initiate a return. We will provide you with a return authorization and instructions on how to send your item back to us.
• Refund Process: Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 5-7 business days. Please note that shipping costs are non-refundable.